Incident Operations

Host Transfer Specialists

Moving WordPress to a new host is one mis-step from a data disaster. We do it correctly.

Switching hosting providers is one of the highest-risk operations you can perform on a WordPress site, because it involves moving every layer simultaneously: files, database, email, DNS, and SSL. We handle the complete transfer with verification at every stage.

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Why "It's Just File Transfer" Is Dangerously Wrong

You've been told migrating WordPress is simple. Copy the files. Export the database. Import it somewhere else. Update the `wp-config.php`. Done.

What this leaves out: WordPress stores URLs inside the database in serialized PHP format. A simple search-and-replace of your old domain for your new domain corrupts this data, because serialized strings store the exact character length of each value, and changing the URL changes the length, making the serialized data unparseable.

The result: your site loads, but categories are broken. Menus don't appear. Custom field data is missing. Images don't display. Everything looks mostly right until you look closely, and then you realize your database is corrupted in ways that are very difficult to fix retroactively.

What's Usually Missing from "We'll Migrate for Free" Offers

Every hosting company offers free migration. Here is what that service typically includes and excludes:

Included: Moving your WordPress files and database to the new server. Confirming the homepage loads.

Not included: WooCommerce functionality testing. Email configuration on the new host. SSL certificate setup and HTTPS enforcement. Redirect management for any URL changes. Performance verification (some hosts configure new WordPress installations with non-optimal PHP settings). Backup configuration on the new host.

These omissions are not malicious, they're scope limitations. A migration technician confirming the homepage loads has done their job. Whether your checkout works, your emails deliver, and your rankings are preserved is outside their scope.

Complete Host Transfer Process

Stage 1 — New Host Setup

- Configure PHP version, database settings, and WordPress requirements on the new host - Set up email accounts and MX records on the new host (if applicable) - Install SSL certificate on the new host

Stage 2 — Content Transfer

- Full file transfer with integrity verification - Database export and import with proper encoding - WP-CLI serialized data replacement (correct method) for domain URL change

Stage 3 — Staging Verification

- Access the migrated site at a temporary URL on the new host - Test all critical functionality: WooCommerce checkout, forms, membership areas, email delivery - Verify all media files transferred correctly - Performance benchmark comparison

Stage 4 — DNS Transfer

- Lower TTL 24 hours in advance - Update A record and nameservers at the registrar - Monitor DNS propagation globally - Confirm both old and new hosts serve the site correctly during propagation

Stage 5 — Post-Transfer

- Confirm SSL on new host, enforce HTTPS - Configure caching for new hosting environment - Set up backup pipeline on new host - Monitor for 48 hours post-transfer

Post-Mortem Report

Case Study: The Law Firm's Four-Day Migration Disaster (That We Fixed)

SymptomA law firm attempted to migrate their WordPress site to SiteGround using SiteGround's free migration service. The migration ran on a Friday. By Monday, they discovered their contact forms weren't sending email, their team member photos were broken on mobile, and their lawyer profile pages were returning 404 errors.
ResolutionThree separate issues: (1) Email was not configured on SiteGround, the old host's SMTP configuration had been left in place but the credentials were no longer valid. (2) The media library had migrated with incorrect file permissions, causing mobile-specific image delivery failures. (3) The lawyer profile custom post type had a permalink structure that required a Permalink Settings save-and-flush after migration, a step SiteGround's migration hadn't performed.
Business Impact
We resolved all three issues in 3 hours, leaving the law firm with a fully functional site on their new, faster hosting.

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Common questions

Questions answered.

My emails go through WordPress. Will those work after migration?

Email delivery from WordPress depends on either the server's sendmail function or an SMTP plugin with external credentials. We verify and configure email delivery on the new host as part of every migration, this is one of the most commonly missed migration steps.

Will my Elementor/Divi/page builder work after migration?

Yes, with proper migration. Page builder data is stored in the database. With correct serialized data replacement, page builder content migrates correctly. We verify page builder layouts visually after migration.

Do I need to notify Google about the new hosting?

If your domain name remains the same, no specific Google notification is needed. If your IP address changes significantly, Google's crawler will re-discover your site naturally. We resubmit your sitemap post-migration to accelerate recrawling.

How long does DNS propagation take?

With TTL pre-reduced to 300 seconds (5 minutes), propagation is typically complete globally within 1–2 hours. Some resolvers take up to 24 hours regardless of TTL.

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